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Privacy Policy

Last Updated: 22nd December 2023

We are grateful that you have decided to be a part of Pad2Go Nepal (“Pad2Go”,  “us”, “we”, or “our”). This Privacy Policy (this “Policy”) sets forth the privacy practices and policies governing our Website ( By using or accessing the Website or downloading materials from the Website, you agree to be legally bound by this Policy. We are dedicated to safeguarding your personal information and upholding your privacy rights. If you have any inquiries or reservations regarding this privacy notice or how we handle your personal data, please don't hesitate to get in touch with us.

When you visit our Website or utilize any of our services (collectively referred to as the "Services," including the Website), we want to express our gratitude for entrusting us with your personal information. We take the matter of your privacy with the utmost seriousness. Within this privacy notice, we aim to provide a clear and concise explanation of the information we gather, how we utilize it, and the rights you possess concerning it. We encourage you to carefully peruse this notice since it holds significant importance. Should you disagree with any of the terms outlined in this privacy notice, kindly refrain from using our services promptly.

This privacy notice pertains to all information collected through our Services, which encompass our Website, in addition to related services, sales, marketing, and events. We urge you to read it thoroughly as it will furnish you with insights into how we handle the information we amass.

  • What Data Do We Collect?

  • How Is Your Information Utilized?

  • Will Your Information Be Shared with Others?

  • Do We Employ Cookies and Other Tracking Technologies?

  • What Is the Retention Period for Your Information?

  • How Do We Safeguard Your Information?

  • What Are Your Privacy Rights?

  • Controls for Do-Not-Track Features

  • Do We Make Revisions to This Notice?

  • How Can You Get in Touch with Us Regarding This Notice?

  • How Can You Review, Modify, or Erase the Data We Collect?

User-Provided Personal Information: In summary, we collect personal information that you willingly share with us. This information is provided by you when you express an interest in learning more about our products, services, or engage in activities on our Website, such as posting in forums, participating in contests, or contacting us. The specific personal information we collect depends on how you interact with us and the features you use. It may include details like names, phone numbers, email addresses, contact preferences, and similar information. It is crucial that any personal information you provide to us is accurate and up-to-date.
Automatically Collected Information: In brief, certain information, such as your Internet Protocol (IP) address and device characteristics, is gathered automatically when you access our Website. This information, while not revealing your identity (e.g., your name or contact information), includes details like IP address, device attributes, operating system, language preferences, referring URLs, device name, location, and technical data. We use this information primarily to maintain the security and functionality of our Website, as well as for internal analytics and reporting. Like many businesses, we also employ cookies and similar technologies to collect information. The data we collect through these technologies includes:
Log and Usage Data: This data encompasses service-related, diagnostic, usage, and performance information automatically collected by our servers. It may involve your IP address, device information, browser type and settings, activity on the Website, device event information, and more.
Device Data: This type of data pertains to information about the device you use to access the Website, such as your IP address, device identification numbers, location, browser type, hardware model, and more.
Location Data: We collect information about your device's location, which can be precise or imprecise, depending on your device and settings. For example, we may use geolocation data based on your IP address. You have the option to opt out of this information collection, but please be aware that it might limit your use of certain services.

How We Use Your Information:
In short, we process your information for various purposes, which are based on legitimate business interests, contract fulfillment, legal obligations, and your consent. We use the personal information collected through our Website for tasks such as gathering feedback, sending administrative information, protecting our services, enforcing our terms and policies, responding to legal requests, and sending marketing and promotional communications.

Sharing Your Information: 
To provide you with services, protect your rights, and meet our legal obligations, we may process or share your data based on your consent, legitimate interests, contract performance, legal obligations, and vital interests.

Use of Cookies and Tracking Technologies: 
We may use cookies and tracking technologies to collect and store information.

Data Retention:
We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless required by law. We will securely store your data when no longer needed for processing or until deletion is feasible.

Securing Your Information:
We implement organizational and technical security measures to safeguard your personal information. However, while we take these precautions, no online data transmission can be guaranteed 100% secure.

Your Privacy Rights:
In some regions, such as the European Economic Area (EEA) and the United Kingdom (UK), you have rights granting you greater access and control over your personal information. You can review, modify, or terminate your account at any time. These rights include requesting access to your personal information, seeking rectification or erasure, restricting data processing, and objecting to processing. You also have the right to withdraw consent if processing relies on your consent. Residents of the EEA or UK can file complaints with local data protection authorities. Additionally, we may use cookies and similar technologies to collect and store your information, and you can adjust your browser settings to manage these preferences.

Do-Not-Track Features:
Most web browsers and some mobile systems include a "Do-Not-Track" (DNT) feature, which allows you to signal your privacy preference not to have your online browsing activities monitored. Currently, no standardized technology exists for recognizing and implementing DNT signals, and we do not respond to DNT browser signals or similar mechanisms. If such standards are adopted in the future, we will update our privacy notice accordingly.


Are There Specific Privacy Rights for California Residents?
In summary, yes, residents of California have particular rights pertaining to the access of their personal information. Under California Civil Code Section 1798.83, commonly referred to as the "Shine The Light" law, individuals who are California residents and our users have the ability to request, once a year and without any cost, information about the categories of personal information, if any, that we have shared with third parties for direct marketing purposes, along with the names and addresses of all third parties with whom we have shared personal information in the previous calendar year. If you are a California resident and wish to make such a request, please send your request in writing to us using the contact details provided below.

If you are under 18 years of age, living in California, and have a registered account on our Website, you possess the right to ask for the removal of publicly posted data that you no longer wish to be available on the Website. To request the removal of such data, please get in touch with us using the provided contact information, and include the email address linked to your account along with a statement indicating your residency in California. We will ensure that the data is not publicly visible on the Website, but please bear in mind that the data may not be entirely or comprehensively removed from all our systems, such as backups, among others.

Do We Update This Notice?
Yes, we will revise this notice as needed to comply with relevant laws. Periodically, we may modify this Privacy Policy to align with Pad2Go’s activities and user feedback. We retain the right to adjust this Privacy Policy at any time. Should we decide to use personal information in a substantially different manner than originally stated at the time of collection, we will strive to inform you of these changes before implementing them. This will be done by posting a revised Privacy Policy, with a new "Last Updated" date, and indicating the update next to the Privacy Policy link on each page of the Website, or through other means. Your information's usage is governed by the Privacy Policy and Terms of Use applicable at the time of use. The terms within this Privacy Policy supersede any previous notices or policies related to our privacy practices concerning our Website. To stay informed about when this Privacy Policy was last modified, please check the "Last Updated" label at the top of this page. We encourage you to check regularly to ensure you are aware of Pad2Go's commitment to safeguarding your information and enhancing your experience with improved content on our Website.

How Can You Reach Us Regarding This Notice?
If you have any questions or comments about this notice, you can reach out to us via email at


How Can You Review, Update, or Delete the Data We Collect?
Depending on the laws applicable in your country, you may have the right to request access to, modify, or delete the personal information we have collected from you in certain situations. To request to review, update, or delete your personal information, please visit

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